Help! I Need Immediate Help!
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Help! I Need Immediate Help!
Do you need some quick assistance? Here you will find frequently given answers for Moodle, ClearTouch and Owl camera questions.
- My Students Can't See This Class
- Settings: Course Visibility
- My Students Can't See Their Grades
- Submitting Quizzes
- They Never Submitted Their Quiz
- Submitting Assignment for Students
- Submitting Assignments from Chromebooks for Students
- Submitting Assignments from Google Workspaces for Students
- Check Assignment Status
- Word to PDF Using Google Workspaces
- Add Moodle Calendar Events to Your Google Calendar
- Owl Cameras
- Duplicate or Extend the Display
Still need help?
Contact AV support (413-775-1840) for help with Classroom Technology (ClearTouches, Owl cameras, projectors, microphones, webcams, SMARTBoards) and Zoom and video conference troubleshooting.
Contact IT here for help with logging in to Moodle, Google Workspaces, campus network; Network and Wi-Fi support, and all college-provided computer hardware and standard software.
Contact the TLIC here for help with Moodle course configuration and content, including problems with quizzes, assignments, and gradebooks. You can also schedule time with Gary or Catherine to discuss Moodle features and course design.